1. Introduction

The protection of your personal data is a priority for . This privacy policy aims to inform you transparently about how we collect, use, and protect your personal data in the context of our website.

We are committed to complying with applicable regulations, in particular the General Data Protection Regulation (GDPR) and the relevant Belgian data protection legislation.

2. Data Controller

The controller of the personal data collected on the website is:
Company name: SRL ANTARTICA
Registered office: Avenue Louise 178 Box 7, 1050 Brussels, Belgium
Contact email: hello@antartica.studio
Company number: 0679.803.813

3. Data Collected

We collect different categories of personal data depending on your interactions with our website and services, including:

• Identification data: last name, first name, email address, telephone number, if you submit them via our contact form or subscribe to our newsletter.
• Connection data: IP address, browser used, browsing history.

4. Purposes of Processing

Personal data is collected for the following purposes:

• Order and service management: to process your orders, ensure follow-up, and provide the requested services.
• Customer relationship management: to respond to your questions, complaints, or requests for information.
• Sending newsletters: only if you have consented to receive our communications.
• Improvement of our services: for statistical analysis and quality management purposes.
• Website security: to protect the site against fraud attempts and ensure its security.

5. Legal Basis for Processing

Data is processed on the following legal bases:

• Performance of a contract: to manage orders and provide the services you have requested.
• Consent: for sending newsletters or any other processing for which you have explicitly given your consent.
• Legitimate interest: to improve our services and ensure the security of our website.
• Legal obligation: in the context of tax and legal obligations.

6. Data Recipients

The collected data may be transmitted to third parties in the following cases:

• Processors: for order processing, website hosting (AWS), or payment management.
• Legal authorities: if required by law.

We ensure that our processors comply with data protection obligations and use the data in accordance with our instructions.

7. Data Retention

Personal data is retained only for the period necessary for the purpose for which it was collected:

• Data related to order management: statutory retention period (e.g. 7 years for tax obligations).
• Contact data for the newsletter: until unsubscription or withdrawal of your consent.
• Connection data: retained for a maximum period of 13 months.

8. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: you may request access to your personal data.
• Right to rectification: you may request the correction of inaccurate or incomplete data.
• Right to erasure: you may request the deletion of your personal data under certain conditions.
• Right to restriction of processing: you may request the restriction of processing in certain cases.
• Right to data portability: you have the right to receive your data in a structured, commonly used format.
• Right to object: you may object to certain processing operations, in particular those for direct marketing purposes.

To exercise your rights, you may contact us at the following address: hello@ravage.be

We will respond to your request within one month.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, or destruction.

10. Cookies

We use cookies to improve the user experience on our website. Cookies are small text files stored on your device.

• Strictly necessary cookies: to ensure the proper functioning of the website.
• Performance and analytics cookies: to assess website performance and analyze user behavior.
• Advertising cookies: to offer advertising content tailored to your interests (if applicable).

You can manage your cookie preferences via your browser settings.

11. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page and, where appropriate, you will be informed by email or via a notification on our website.

12. Contact

For any questions regarding our privacy policy or to exercise your rights, you may contact us at the following address:

SRL ANTARTICA

Avenue Louise 231, Brussels, Belgium

hello@antartica.studio