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Journal

Site notes. Each one starts from a decision taken on real work, states the constraint it began with and what the trade-off cost. We publish the reasoning, not the instructions.

Notes

  1. Websites

    Making an exhibition with no gallery visitable

    The Bozar case in full: what was missing, how we established it, and why visitors turned up at the ticket desk of an exhibition that existed nowhere.

  2. Automation

    What an agent actually does

    The difference with ordinary automation, what agents in service actually do, and where their scope stops.

  3. Marketing

    Assistants' answers: what can be observed and what is guessed

    What can be measured today, what will stay out of reach, and the decision to allow or refuse the assistants' crawlers.

  4. Websites

    A catalogue in three languages, one source

    The three kinds of field on a multilingual product page, and why the reference is never translated.

  5. Automation

    Sovereignty, or simply knowing where your data lives

    Why we talk about data residency and proof rather than sovereignty, and what self-hosting genuinely costs.

  6. Websites

    Connecting a shop to real stock

    Why stock is a question of authority before it is a technical question, and what breaks when it is left unsettled.

  7. Marketing

    Count the enquiries, not the visits

    Which event to track, why visits settle nothing, and what consent requires before the first line of measurement.

  8. Websites

    Repair rather than rebuild

    What a diagnosis covers, why ownership of the domain is checked first, and in which case a rebuild is the right answer.

  9. Automation

    The tasks you should not automate

    Three criteria for ruling a task out, and the reason a free audit always concludes that you should buy something.